Product warranty
Warranty period / scope
- Guaranteed at least 10 years of long life with proven maintenance capability
- Continuous warranty responsibility execution for all products installed so far
Warranty period | Free of charge | Charge | Remarks |
---|---|---|---|
Within 5 years | Replacement of consumables for defective products | Pattern damage repair | Consumables: Battery/LED, etc. Damage: should not be owner’s fault |
5 to 10 years | Product defect repair | Replacement of consumables | Including vehicle / service fee |
After 10 years | After the inspection diagnosis, agreement must be reached on the scope of the repair and the cost | Determination of price based on agreement |
- Consumables life: Battery (2 ~ 3 years), LED (5 ~ 10 years)
- Damage not caused by owner’s fault: Alteration and repair of signs without the owner’s consent. Damages and defects caused by natural disasters, vehicle accidents, destructive actions, etc.
Warranty contract
- Under the purchase contract, a period of five years is designated according to the ordering agency’s request, and a free contract is concluded.
- Issuing / submitting warranty certificate